With all the buzz about automation, innovation and a plethora of technology solutions on offer, Australian businesses are under increasing pressure to adopt or get left behind.
There is no doubt that outdated tools and systems can create unnecessary obstacles for your valuable professionals. But just because the latest innovation or technology solution ‘has arrived’ doesn’t mean it is right for your business.
Technology is designed to make our jobs easier. But let’s remember that off-the-shelf solutions don’t consider your systems and processes and they aren’t always going to integrate with your existing software – resulting in complications and operational upheavals and no benefit.
Here are 5 things to consider when looking to update:
1. Mind the gaps – evaluate what the new technology can do that your exiting system can’t. You need to know what is important to your business.
2. Jumping the gun – the temptation to launch incomplete products is strong, so be sure your technology won’t be outdated before you realise a benefit.
3. Hidden costs – don’t just consider the software or hardware, what about system integration, employee training and engagement and ongoing support required.
4. User friendly – if your people don’t find the technology useful and they don’t see the benefits they will quickly return to the system they know.
5. Licensing and maintenance – what are the licensing arrangements? Will you have flexibility to add more users, can the license be adapted to accommodate changes in the fast paced technical environment, intellectual property, subscription etc.Continuous Improvement